Why we built CaseFlow PI

Personal injury operations often live in a messy mix of inboxes, spreadsheets, and tribal knowledge. Account managers lose context between handoffs. Leads cannot see what is stuck. Admins bolt on access rules after the fact.

CaseFlow PI is AEK Tech’s answer for US healthcare practices that need operational software, not another generic CRM.

What we optimized for

1. Practice-scoped tenancy from day one
2. Configurable routing instead of hardcoded forks
3. RBAC before features depend on it
4. Audit events for meaningful workflow changes
5. Security controls that healthcare ops teams expect to review on a demo

See it

If you run PI ops and want a walkthrough, book a demo. For custom platform work beyond the product, visit AEK Tech.